Revolutionising Logistics with “The Hub”
Background
Tekate Limited, a specialist software-development company, was approached by EPGL, a full service logistics provider specialising in warehousing, fulfilment, consolidation and forwarding. EPGL needed one secure, browser-based platform that could book carriers and give global tracking, yet also offer granular inventory oversight and a friction-free bridge to its fast-growing Shopify store.
Those needs produced “The Hub” – an integrated logistics, inventory and commerce engine. Tekate already had a strong track record in e-commerce integrations and high-volume stock systems, making them the ideal partner. Their cross-functional team of developers, UX designers and logistics consultants worked shoulder-to-shoulder with EPGL to blueprint every workflow before writing a single line of code.
The Challenge
Before The Hub, EPGL relied on spreadsheets, standalone warehouse scanners and a nightly Shopify export. These fragmented tools led to overselling, stock write-offs and thousands of administrative clicks. EPGL identified six core pain points:
- Carrier Management – Integrating DHL, FedEx and other networks without re-keying data.
- Stock Control – Maintaining live inventory accuracy across multiple warehouses, quarantine areas and kitting zones while tracking expiry dates and serial numbers.
- Shopify Sync – Keeping products, orders, returns and inventory fully aligned with Shopify in near real-time.
- End-to-End Tracking – Giving customers item-level status from pick to proof-of-delivery.
- Customisation – Allowing bespoke functions plus granular access rights and customer-specific pricing.
- Ease of Use – Serving enterprise teams and individual departments through an intuitive interface.
The Solution: The Hub
Tekate built The Hub to address each challenge. Core capabilities include:
- Carrier APIs – A single interface to book, label and track with DHL, FedEx, Royal Mail and more.
- Shopify Integration – A certified app that synchronises catalogue, stock, orders, fulfilments and returns every five minutes, eliminating oversells.
- Advanced Stock Control – A multi-warehouse ledger with batch/serial tracking, quarantine handling, automated reorder points, cycle-count workflows and heat-maps of stock velocity.
- Item-Level Tracking – Real-time milestones surfaced inside both The Hub and the Shopify customer portal.
- Flexible Rights & Pricing – Role-based permissions and rule-driven tariffs adjustable per company, department or user.
- Rapid Extensions – A low-code plugin framework lets Tekate or EPGL roll out customer-specific workflows or reports in days.
Conclusion
Tekate and EPGL show how a tailored platform can transform logistics. By combining carrier connectivity, sophisticated stock control and full Shopify integration inside The Hub, EPGL now fulfils faster, maintains near-perfect inventory and offers a consumer-grade online experience—while cutting cost and complexity. This collaboration demonstrates the power of custom technology and shared vision in modern supply-chain success.
Client Testimonial
William Laboucarie-Polak, Managing Director of
EPGL, said:
“Tekate are a big part of our business. They’re responsive, quick and cost effective. Most importantly, they understood our need for tight inventory control and Shopify integration. The Hub has slashed stock errors, synced every order and given our customers unprecedented visibility. I’d happily recommend them—talk to me if you’re considering working with Tekate.”